6Sigmadefine概述.ppt

Solectron Confidential;Why Are We Here?;Overview of the Program;;A Philosophy,;You Are in Business To Make Money To Stay in Business You Must Satisfy Your Customers Understanding Your Customers’ Needs and Meeting Them Every Time Is the Essence of Customer Satisfaction A Business Is Composed of a Collection of Processes Aimed at Producing Products and Services for Its Customers All Processes Have Variation That Generate Defects Which Cause Waste and Dissatisfaction To Be a Profitable Business You Must Measure and Eliminate Variation in Your Critical Processes;Sigma Metric;“If