ingOutEmployeeEngagment打造员工敬业度.pptVIP

Building out Employee Engagement Washington, DC January 17, 2007  205 Copyright ? 2002 The Gallup Organization, Princeton, NJ. All rights reserved. Q12 Revenue Pure Attrition Revenue Attrition Why? What are our clients saying? They do not know us. They come in with great ideas but they grow stale after a few years Our people can do it just as well as Gallup. They offer only local solutions not central solutions. The masterlist process is painful, time consuming and brings us little value. Reporting is outdated. They only ask the 12 questions. They are inflexible Growing EE Clients Indices and additional items Barrier Analysis CAP Exit Interviews ICE New Reports Workplace Awards Indices Strengths Index In the last three months, my supervisor and I have had a meaningful discussion about my strengths My organization is committed to building the strengths of each associate Every week, I set goals and expectations based on my strengths I can name the strengths of five people I work with Indices Leadership Index The leadership of my company always treats me with respect The leadership of my company makes me enthusiastic about the future I am confident in my company’s financial future Indices Innovation Index My current job brings out my most creative ideas I feed off of the creativity of my colleagues My company encourages new ideas that defy conventional wisdom I have a friend at work who I share new ideas with Engagement Drives Innovation 2% 0% 10% 20% 30% 27% Percent Strongly Agreeing With All Four Items Of Those That Are… Not Engaged Engaged Copyright The Gallup Organization Strengths + Engagement = More Creativity Percent Strongly Agreeing that Their Job Brings Out Their Most Creative Ideas The Company Is Strongly Committed to Building the Strengths of Each Associate Strongly Agree Strongly Agree And Engaged Copyright The Gallup Organization Indices Customer Orientation Index At work, I know where to go with an idea to improve customer service. At work, we give o