酒店餐饮服务基本英语.docVIP

酒店餐饮服务基本英语 Lesson 1 Inquiry Service 问询服务（餐厅）　 Guest: Excuse me. Do you have a Japanese restaurant here? 请问你们酒店有日本料理餐吗？Attendant: Yes, we do/have. 是的，我们有。Guest: What are the business hours? 它的营业时间是什么时候？Attendant: The business hours are from 11:00am to 2:00 pm for lunch and from 5:00pm to 10:00 pm for dinner. 营业时间是：上午11:00 点到下午2:00，下午5:00–10:00。Guest: Thank you very much. 非常感谢。Attendant: You are welcome. It’s my pleasure. 不用谢。这是我的荣幸。 Key Points and Sentences要点详解及短句扩充 Flower Lake Café花湖咖啡厅Tel No.:8095 Open hours: Breakfast: 5:30-10:00(旺季) 06:30-10:00（淡季） Dinner : 17:30－22:00(旺季) 17:30 －21:30（淡季）Jasper Lake 瑶池Tel No.:8092 Depends on reservation 根据预定情况Maqu Jarpo Grill 玛曲甲蕃扒房 Tel No.: 8103,8104 Open hours: The Grill Dinner：17:30－22:30 The Grill Bar：11:30－22:30 Gesaer Restaurant 格萨尔餐厅 Tel No.:8106 Open hours: Dinner：17:30－22:30Shunxing Restaurant 顺兴川菜馆 Tel No.: 8116,8105 Open hours: Lunch 11:30-14:30 Dinner 17:30-22:00 Dago Semo Lounge 达戈酒廊 Tel No. ：8109 Open hours:09:00am -- 02:00am（旺季） 09:00am -- 00:00am（淡季） Lesson 2 Table Reservation 预定服务　 Attendant: Good afternoon, Shunxing Restaurant. How may I help you? 下午好,顺兴川菜。能为您效劳吗？Guest: Id like to reserve a table for dinner this evening, please. 　 我想预定今天晚上的餐位。 　 Attendant: Certainly, Sir. For how many people, please? 　 好的，先生，请问有几位？ 　 Guest: Three of my friends, around 8:00p.m.三位，大约下午八点左右。Attendant: Yes Sir. Would you like a table in the main restaurant or in a private room? 我明白了。您想定在大厅还是包房呢？ 　 Guest: A private room, please.包房吧。　 Attendant: Certainly, sir. Well have Rose Hall reserved for you, will that be fine? May I have your name and cell phone number, please? 　 　 好的，先生。我们为您预留玫瑰厅，好吗？能留下您的姓名和电话号码吗？ Guest: Sure, its Andy, and my cell phone number is 　 当然，我叫安迪，手机是 　 Attendant: Mr. Andy, thank you. By the way, we will reserve the private room until 9:00p.m.. 安迪先生，. 顺便说一下，您预定的包房保留到晚上九点。 Guest: OK, I see