IntroductiontoSS测试题.docVIP

Pre/Post Assessment 1. The XXXXX Vision includes the following key words or phrases: a Premier growth b Customer and shareholder value c Talented people and innovation d a and c e All of the above 2. Goal alignment is a: a Software tool to help create run charts b Strategy of selecting tasks that will lead to achieving higher level goals c Criteria for selecting a Green Belt project d b and c e All of the above 3. The equation used to show the relationship between the customer requirements of your process and the inputs to your process is: a ppm % defective X 10,000 b y f x c Entitlement RCT x 3 d None of the above e All of the above 4. In the equation discussed in question 3, process inputs can be categorized into: a 4 Ms + 1E Machines, methods, materials, manpower, environment b 4Ps + 1E + 1M policies, procedures, plant, people, environment and measurement c 6 Ms man, machine, materials, measurements, method, mother nature d None of the above e All of the above 5. To understand process requirements, you must understand the VOC. VOC stands for: a Voice of the Customer b Variables on Command c Visibility of Commitment d None of the above e All of the above 6. At XXXXXX, Six Sigma is a: a Measurement b Methodology c Philosophy d a and b e All of the above 7. Sigma levels are expressed in terms of: a Hours per part b Defects per million opportunities c Total Cycle Time divided by Raw Cycle Time d None of the above e All of the above 8. Incorporating previous Total Quality process improvement steps, Six Sigma uses the procedure steps known as: a 9 step process improvement/problem solving model b DMAIC define, measure, analyze, improve, control c Team model form, storm, norm, perform d None of the above e All of the above 9. The set of methods and tools used specifically to eliminate time variation or waste of any