纠纷在线解决机制问题研究.pdf

第三节 OD R与网络法庭之 比较······················································……22 一、ODR与网络法庭 的共 同点·························································……22 二、ODR与网络法庭的不同点·························································……23 三、ODR与网络法庭所持各 自之优势················································……23 第三章 纠纷在线解决机制的适用、存在的若干问题及展望····……26 第一节 纠纷在线解决机制的适用范围·····································，····，··……26 一、ODR 的主要适用范围·······························································……26 二、网络法庭的主要适用范围·························································……26 第二节 纠纷在线解决机制存在的若干 问题············.........··············· ...……30 一、ODR 发展 中遇到的问题····························································……30 二、网络法庭存在的局限性····························································……32 第三节 我国建立和完善纠纷在线解决机制对策与展望························……32 一、在线企业信用体系的完善·························································……32 二、政府或法院对 ODR 网站的扶持和监管··········································……34 三、修订完善相关立法及制度·························································……35 四、网络安全技术的提高，······························································……36 五、研究开发虚拟空间会议系统······················································……36 六、人工智能与纠纷解决网络化的结合······························，··············……37 结 语·················································································……39 注 释 ·················································································……40 参考文献 ·················································································……44 后 记 ·················································································……48 摘 要 互联网和 电子商务的迅速发展导致大量的网上纠纷接踵而至 ，社会主体间利 益的日益多元化使得越来越多的社会关系需要用法律手段加 以调整和解决，纠纷 和案件与 日俱增使得诉讼机制的功能性障碍愈显突出，且 由延迟和高费用导致的 日常纠纷解决途径的不畅和阻滞 已经开始危及司法的权威 ，为此 ，必然需要一种 可以有效解决纠纷、缓解诉讼压力，并具有便捷 、高效、经济 、公正、不受时空 限制的方式来作为以审判解决纠纷的主体方式的有益补充。“纠纷在线解决方式” 由此开始走入人们视野 。本文 以研究纠纷的在线解决为论题 ，介绍 了 OD R 和网络 法庭两种在线解决的方式，比较了 ODR 和网络法庭各 自的发展历程、特点、服务 内容及程序，最后探讨了 OD R 和网络法庭各 自的适用范围、相关问题与对策。全 文分为引言、正文三章和结语三部