unit 9 Checking Out.pptVIP

Check Out Check Out 结帐退宿 Question: What are the basic procedures of checking out? Greet the guest and ask his name and room number. Remind the guest to return the room card/key. Confirm the arrival and departure time. Check if the guest has paid a reservation deposit. Ask the guest if he has any other charge. Ask the guest to check the bill Ask the guest how he likes to settle the bill. i. Pay in cash ii. Pay by credit card iii. Pay by traveler’s check Welcome the guest to visit again and wish him a good trip. Content 大连理工