SC_Fill Rate of Fn Gds SKU Panel#7B.docVIP

业务流程 Business Process 供应链管理 Supply Chain Management 绩效指标图例及数字 Panel Legend and Number 从成品仓到最终客户的成品品种满足率 Fill Rate of Goods from Finished Goods Warehouse to end Customer Chart 7-B 绩效指标负责人 Panel owner 刘伟 Cai Chang Chai 分流程描述 Sub-process description 客户订单要求的品种满足率 Fill rate of commodities requested by customer’s order 界限 Boundaries 从收到客户确认的单品订单到完成订单所列单品交货 From confirmation of Customer’s order till delivery of all SKU’s required by the order is completed 范围 Scope 整个公司（第一步先从安海总部开始） Whole Company First start from head-quarter 输入 In 收到客户确认订单 Receive the confirmation of Customer’s order 输出 Out 按订单中所列单品交货 Deliver all SKU’s required by the order 为何要进行评估 Reason for measurement 缩短产品供应周期时间及提高品种满足率从而提高销售额 Reduce product supply CT and improve the fill rate and improve sales. 与结果指标的联系 Linkage to results 通过提高品种满足率,减少现有库存天数,提高库存资金周转. Via improving the fill rate, directly reducing Days on Hand 衡量指标定义 Measurement definitions 满足客户订单要货品种 Fulfill the fill rate 衡量指标计算公式 及图表生成 Measurement calculation formula And Graph layout （品种满足的订单数/总订单数）X100% Complete orders/Total orders X100% 品种满足的订单指满足所有单品品种要求的订单 Complete order is an order that has had all SKU’s requirements fulfilled 数据收集的频率 Frequency of data collection 下个月1~5日 1st to 5th of the following month 数据来源 Data source 营销部Marketing and Sales Department 基线 Base line 待定 TBD 基线设立的依据 Basis forbaseline 2001年12月—2002年1月、2月份数据 Data of Dec. 2001-Jan, Feb. 2002 能力可达绩效 Entitlement 待定 TBD 可达绩效设立依据 Basis for Entitlement 待定 TBD 绩效考评图整合流程 Cockpit chart consolidation process 绩效指标负责人每月收集数据,并提交给衡量专员 Panel Owner to collect data monthly, submit to measurement specialist. 评估专员 张碧玲 Measurement Specialist Zhang Bi Ling 签名: Sign. 日期: Date: 流程顾问 泰维多 Process Resultant Victor 签名: Sign. 日期: Date: 跨功能小组领导 王向阳 CFT Leader Wang Xiang Yang 签名 Sign. 日期: Date: 评估负责人 许大座 Measurement Owner Xu Da Zuo 签名 Sign. 日期: Date: 衡量指标依据表 Basis for Measurement 020104 C:\WINDOWS\Desktop\我的公文包\工作表7B.doc Page 2 of 1