SOP-Front Office - RS.docVIP

STANDARD OPERATING PROCEDURES 标准操作程序 POLICY NO. SUBJECT 编号 标题 FO-RS-001 Reservation Office Hours 预定部作息时间 FO-RS-002 Reservation Form 预定表格 FO-RS-003 Making New Reservation 新预定 FO-RS-004 Amendment Reservation 预定的修改 FO-RS-005 Reservation Cancellation 预定的取消 FO-RS-006 Confirmation Letter/Slip 确认信/纸条 FO-RS-007 Reservation Form Filing 预定表格的填写 FO-RS-008 Arrival Report 到达报告 FO-RS-009 No Show 预定但未抵达 FO-RS-010 Reservation Procedure W