15 Opening in- room safe.docVIP

Procedure Purpose Guest expects the hotel to provide a secure and safe environment for their belongings. Applicability / Scope All duty manager and guest relation officer General Procedure Statement The subject is to ensure that all staff handle guest in-room safe efficiently and accurately. Answers: Guest can experience our efficient and accurate service. We must maximize guest satisfaction. Avoid guest complaints. Demonstrate my professionalism. Improve GSTS score. STEPS HOW/ STANDARDS TRAINING QUESTIONS Equipment 设备 The In-Room Safe Deposit Box Service Unit is kept in a Front Off