unit 8 taking restaurant reservationseating guests.pptVIP

Unit 8Taking Restaurant ReservationSeating Guests Giving information about the restaurant hours 1) We’re open around the clock. / We’re open 24 hours. 2) We shall keep your table for one hour. 3) A 10% discount will be offered to those holding a VIP card issued by our restaurant. Refusing a reservation I’m sorry, there aren’t any tables left for (time), but we can give you a table at (time). I’m sorry, the restaurant’s full. Sorry, we do not have reservation service for morning tea. 1. Translation: English to Chinese. 1) Just a moment, please. I’ll check the availability for you. 2) Would you like to make a reservation at another time? 3) We hope we’ll have another opportunity to serve you. 4) How much would you like to spend for each table? 5) How would you like us to arrange the tables? role play Direction: Work out the dialogues based on the given situations. Situation 1: A call from Mr. Huang for a table for dinner this evening, but this is the peak season and your restaurant has been fully booked today and you advise him to change the booking time. role play  Situation 2: A call from Mr. Baker for two tables for twenty people to celebrate his birthday tomorrow evening, after checking, you tell him you can accept his reservation, and you also tell him that a deposit of US$20 is required to secure his booking.  Situation 3: A call from the English Department for four tables for forty teachers. The dinner party will be from 8:30 in the evening till 11:30. role play role play Discuss with your classmates after the class: What should be included in the basic information of the guest? What might be the requirements of the guest? What might be the restaurant’s policy about table reservation? LOGO Task preparing Task completing Further development Learning objectives Task presenting Assignments Learning objectives Students are required to The skills to receive table reservations for the guest