FMEA_Failure Mode Effects Analysis_Meas Eff.pptVIP

5/23/2011 Kathleen Stillings 5/23/2011 Kathleen Stillings CPM, CQA, CQE, SSMBB Is your FMEA performing for you? Measuring FMEA Effectiveness Today’s Goals Introduction and Review Understand why we want to assess the process Cover the typical gaps in the FMEA process Review maintaining the FMEA Discuss the reason why the RPN alone is not an effective measure of the process Introduce a published practical FMEA assessment tool What does the FMEA do for us? Reduces the likelihood of Customer complaints Reduces maintenance and warranty costs Reduces the possibility of safety failures Reduces the possibility of extended life or reliability failures Reduces the likelihood of product liability claims Why Assess the Effectiveness of your FMEA process? Stay Competitive! Reassure Management the investment really does pay off! What work goes into the FMEA? The process can be time consuming – that is why we ask if YOU are working for the process when you prefer the process work for you. Are you getting the expected benefits for all your hard work? One Critical Factor of Your Risk Assessment System AN EFFECTIVE FMEA PROCESS HAS THE FOLLOWING COMPONENTS Implementation of a Good System Maintaining that System Assessing Your System’s Effectiveness IMA – I’m a Fool If I Don’t FMEA Success Factors Align your success factors Quality starts and ends with training Kaoru Ishikawa Does your Management team support the process? Do you have adequate resources? Does your team understand the basics of the FMEA process? Close the Gaps in the System Gap 1 – stated previously – ineffective evaluation of RPN leading to wasted time and effort Gap 2 - lack of process improvements not effectively implemented because of ignorance of assessing the critical factors with high risks Gap 3 – failure to address ALL high risk failure modes: High Severity, High Criticality, RPN with a value under the “threshold” assigned by the process that could lower Customer satisfaction internal and external C