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Chapter 1Introduction to Management and Organizations
Chapter 1 Introduction to Management and Organizations
Management affects employee morale but not a company抯 financial performance.
(False; easy; p. 4)
The four contemporary functions of management are planning, organizing, leading, and controlling.
(Tr ue; easy; p. 9)
Determining who reports to whom is part of the controlling function of management.
(False; easy; p. 9)
Conceptual skills become less important as a manager moves into top management.
(False; easy; p. 12)
A distinct purpose is important in defining an organization.
(True; easy; p. 18)
Which of the following statements regarding managers in today抯 world is accurate?
Their age range is limited to between 30 and 65.
They are found only in large corporations.
They can be found exclusively in fo r-profit organizations.
The single most important variable in employee productivity and loyalty is the quality of the relationship between employees and their direct supervisors.
(d; easy; p. 4)
Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ___________.
an assembly line worker
a laborer
a manager
a salesperson
(c; easy; p. 5)
In the past, nonmanagerial employees were viewed as employees who ___________.
reported to top executives
reported to middle managers
supervised others
had no others reporting to them
(d; easy; p. 4)
Which of the following types of managers is responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization?
first-line managers
top managers
production managers
research managers
(b; easy; p. 7)
All levels of management between the supervisory level and the top level of the organization are termed _____________.
middle managers
first-line managers
supervisors
foremen
(a; easy; p. 6)
Which of the following levels of management is associated with positions such as executive vice president, chief operating officer, chief executive officer, and chairman
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