商务英语口语教程.doc.docVIP

高级商务英语口语 CONTENT （本人有flash老师讲解课程，如需要请百度hi我） Lesson 1 Formal Verbal Communication in Business I Leading Seminars Questioning Techniques Be a Leader and A Good Listener At the Same Time Giving Criticism Lesson 2 Formal Verbal Communication in Business II Four Main Parts of a Presentation Delivery Skills What to Say When You Forget What to Say Presentation Language Focus Lesson 3 Cross-Cultural Communication in Business Six Fundamental Patterns of Cultural Differences A General View of Corporate Culture Decoding Body-language of North America Lesson 4 Business Etiquette Guidelines