广东省酒店职业英语等级考试系列教材酒店职业英语（初级）.pptVIP

广东省酒店职业英语等级考试系列教材酒店职业英语（初级）HOSPITALITY ENGLISH（PRELIMINARY） 酒店公共英语GENERAL ENGLISH 第一单元 打招呼及送行 Unit One Greeting and Sending off A 下午好，欢迎来到国际大酒店。 Good afternoon,Welcome to the International Hotel. 下午好。 Good afternoon. 你有几件行李？ How mamy pieces of luggage do you have? 就一个手提袋。我自己来拿吧。 Just one handbag. I’ll take it myself. 好的，这边请。 All right. This way, please. B 史密斯先生，好久不见了。你好吗？ Long time no see, Mr. Smith. How are you? 嗨，小王。我很好。你呢？ Hi, Xiao Wang. I’m fine, and you? 我也一样，谢谢你。你看上去气色真好！ Me too, thank you. You look great! 哦，是嘛？我今天要去观光。 Oh yeah? I’ll go sightseeing today. 祝你玩得开心。 Have a nice day! C 晚上好，女士。请问你有没有预订？ Good evening, madam. Do you have a reservation, please? 没有。 NO. 恐怕一楼已经客满了。你介意去二楼用餐吗？ I’m afraid the first floor is fully booked. Would you mind going to the second floor? 好的。 All right. 女士，我为你叫辆计程车好吗？ Shall I call a taxi for you, madam? 好的。 Yes, please. 请稍候。 Just a minute, please. 计程车来了。 Here comes the taxi. 谢谢你。再见！ Thank you. Bye! 很乐意为你效劳！欢迎你再次光临。 It’s my pleasure. Hope to see you again. D 嗨！ Hi! 你好啊。 Hello! 早上好/下午好/晚上好。 Good morning/afternoon/evening 一切都好吧？ How’s everything? 你好吗？ How are you? 我也是。 Me too. 很好，谢谢。你呢？ Fine. Thank you.And you? 还不错。 Not bad. 很好。 Great! 你呢？ And you? 欢迎光临XX酒店。 Welcome to XX hotel! 认识你太好了。 Glad to meet you. 再次看到你真是太好了。 Glad to see you again. 希望你住店愉快。 I hope you’ll enjoy your stay with us. 希望你住店愉快。 Hope you have enjoyed your stay with us. 多谢光临。 Thank you for coming. 第二单元 介绍与寒暄Unit One Greeting and Sending off A 打搅了，你是戴尔蒙女士吧？ Excuser me, are you Ms.Diamond? 是啊。 Yes? 我是罗斯酒店的吉云，很高兴认识你。 I’m Ji Yun from Rose Hotel. Glad to meet you. 我也是。 Me too. B 约翰逊先生，这是你第一次来广州吗？ Is this your first time to Guangzhou, Mr. Johnson? 是的，我是来出差的，不过周日休息。 Yes. I’m here on a business trip, but I’ll be free on Sunday. 明白了，也许我可以向你建议“一天环市游”？ I see. Maybe I can suggest you a one-day city tour? 太好啦。 I would appreciate it! 这个是小册子。它很受我们住客欢迎的。 Here is the booklet. It’s very popular among our guests. 谢谢。 Thanks. 你听说过广东菜吗？ Have you heard about Cantonese food? 没有，不过我