session8-giftgivingetiquetteStudVersion(2010fall).pptVIP

International Business Etiquette Gift Giving Etiquette Focal Points: Importance of Business Gifts Appropriate Time to Give Gifts in Business Choosing the appropriate gift General Gift Giving Protocol Cultural Differences in Gift- giving Customs Gifts Vs. Bribes Warming up Activity ? Case Study ? Discussion Gift Giving Etiquette? Discussion Questions What would you take with you from China as gifts if you’re now going to study or work abroad? Why? What would you expect to receive as gifts from a business counterpart who comes from: A. The United States B. France C. Japan Gift Giving Etiquette? Discussion Questions 3. Why do people give gifts? Is it appropriate or required to give gifts in the business situation? 4. How do you know what are proper business gifts? 5. Are there any cultural differences in giving gifts? Can you name some of them? 6. What are gifts and bribes? What are the distinctions between the two things? Gift Giving Etiquette? Importance of Business Gifts Why do people give gifts? People give gifts for a variety of reasons: ? To build and maintain personal or business relationships ? To promote goodwill ? To promote business products or services? ? To enhance the image and reputation of the company ? To demonstrate appreciation? and gratitude ? To show respect ? To encourage or motivate ? To celebrate or congratulate ? To acknowledge your host (A recent Lenox Company study showed that the average American buys 47 gifts each year. ) Gift Giving Etiquette? Importance of Business Gifts Why do we give gifts in business? ? We give them to promote goodwill, to demonstrate gratitude and to continue good relationships. ? With few exceptions, good business relationships are built upon strong personal relationships. In Asian and Latin American countries, in particular, relationships are key to business success. Gift Giving Etiquette? General Guidelines When to give gifts in business? ? Gift giving