Restaurant Manager Back Office Manual v1.01.docVIP

The Basics Restaurant Manager is your front of house software. It is used on your terminals for all interaction between your staff and your customers. Your menu, employees, configuration and setup is all done through Restaurant Manager. The Restaurant computer is your main computer. It runs all of the terminals. If it is off, your terminals will not work. This is a very important part of your business, and should only be used for your business needs. The following is a basic layout of your main computer’s desktop. Opening the Store Restaurant Manager views each day as a Session. In the morning, you need to open a session, and in the evening you need to close the session. To open a session, go to your Backoffice computer known as your Server . Double Click on the icon that says, “RM Backoffice” and enter your password. Go to Activities- Session- Session Open/Close and click. Follow the on-screen instructions. It will ask if you want to open a new Session . The Session is now open, and the terminals are ready to use. Employees may clock in before the session is open Initialize Cash Trays. Go to your Cashier, Bar or Carryout Station. Click on ‘Cash Tray Options.’ Enter your password. Click on ‘Initialize Drawer.’ Enter the appropriate cash tray number and follow on-screen instructions. Initialize the cash tray to the appropriate person MGR CASHIER, BAR CASHIER, ETC. Do this for each station with a cash drawer attached. Initializing cash drawers allows you to settle checks at that station and keeps a total on how much will be in that drawer. If you do not initialize a cash tray for a certain station, checks can not be settled at that station. Taking Flash Reports A flash report is also sometimes known as an “X” Report and it allows you to get a snapshot of the takings without resetting them. To take the report, press Misc on the Status screen. A list of miscellaneous functions will appear- one of them is Flash Reporting. The following box will a