习题与教案(吴小莲).docVIP

Unit4 Assignment Ⅰ.词汇配对 1.room-to-Room call a. 转接电话 2.sign the contract b. 内线电话 3.dial the number c. 拨通 4.put through d. 适应 5.transfer the call e. 留言 6.local call f. 签合同 7.adjust to g. 拨号码 8.extra charge h. 咨询台 9.leave a message i. 额外费用 10.information Desk j. 市内电话 Ⅱ.单项选择 1) Hello, ________ Mr. Green speaking. A I am B This is C He is 2）________, sir. I’ll put you through. A Just a moment B Just now C In a moment 3) I’ll ___ you ____ to Room 1143. A put…away B put…down C put…through 4) Excuse me, could you do me a favor? OK, ________ , please. A go ahead B no way C don’t say like that 5) I’m sorry, Mr. Smith is not in, would you like to ________ to him? A pass a message B take a message C write down 6) Would you _____ waiting for a moment? A like B prefer C mind 7) _________ Mr. Jones speaking? A Are you B Is that C I s he 8) Sorry, ma’am, the line is ______. A engage B engaging C engaged 9) Hello, may I __________ Tom? A tell B talk with C speak to 10) I’m going to attend a meeting, operator, please ask him to call me ____ A at B in C to Ⅲ. 补全对话 Right call…back transfer repeat collect leave a message have Staff=S Guest=G S: This is Holiday Inn, may I help you? G: I want to __1____to Room 8001,Mr. Ben. S: Certainly, madam, may I ____2__your name, please? G: Angela, his wife. S: Wait a moment, please, Mr. Angela. I’ll __3__ you. Sorry to keep you waiting, Mrs. Angela, there is no answer, would you like to __4_________? G: Yes, please tell him to _5_ me _5__ tonight. S: Let me __6___ (repeat the message), is that right? G: Yes, you’re quite _7__.Thank you. S: You’re welcome. Ⅳ.阅读理解 Receptionist: Can I help you? Guest: could you tell Ms. Lane