QualityManagementSystems,Standards,andBenefitsCost.pptVIP

Quality Management Systems, Standards, and Benefits/Costing * QMS A quality management system (QMS) is a system that defines operations to achieve consistency and creditability with customers QMS refers to what the organization does to manage its processes, or activities in order that the products or services that it produces meet the objectives it has set itself (ISO, 2004) ISO 9000 series (International Standards Organization standard on quality management) * ISO 9000 ISO 9000 is a generic standard - means that the standard can be applied to any organization, large or small, whatever its p