((投诉信范文.docVIP

投诉信范文 投诉信范文 I am writing to draw your attention to the most undesirable attitude and manner of a particular member of your staff. A week ago, I bought a desk lamp in the electric appliances department of your supermarket last week, but when I went back home, it simply stopped working after two days. So I went back to the center of refund and exchange yesterday afternoon. When I told what had happened to the young lady in charge, and asked for refund or exchange, she was so rude that that she interrupted me continually. Later she even said it was my fault and refused to listen to me any longer.