电话沟通技巧-让您的成功插上飞翔的翅膀.docVIP

电 话 沟 通 技 巧 让您的成功插上飞翔的翅膀 现代社会，各种主科技的手段拉近了人与人之间的距离，即使远隔天涯，也可以通过现代通讯技术近若比邻。事实上，我们在日常的沟通活动中，借用的最多的工具就是电话。电话使人们的联系更为方便快捷；但另一方面，电话沟通也有其自身的缺陷。 有人可能会问：打电话还需要技巧吗？当然有了，一个人接听拨打电话的沟通技巧是否高明，常常会影响到他是否能否顺利达成本次沟通的目标，甚至直接影响到您对外的形象。因此，应多动脑筋，千方百计让对方从声音中感受到你的热情友好。要想给对方留下 诚实可信的良好印象，学习和掌握基本的电话沟通技巧和礼仪是很有必要的。 ※小知识 在双方面谈时，你的身体姿势、面部表情占谈话效果的55%，而电话交谈时却只闻其声，不见其人，即只能靠声音、语言沟通。但不要以为你的姿势、表情就无关紧要。它反映了你的态度，而态度决定一切，从而影响你的声音和语言。如果你打电话的时候，弯着腰躺在椅子上，对方听你的声音就是 懒散的，无精打采的；若坐姿端正，身体挺直，所发出的声音也会亲切悦耳，充满活力。因此打电话时，即使看不见对方，也要当作对方就在眼前，尽可能注意自己的姿势。 声音要温雅有礼，以恳切表达。口与话筒间，应保持适当距离，适度控制音量，以免听不清楚、滋生误会。或因声音粗大，让人误解为盛气凌人。 and performance test copies of the record. If necessary, review should be carried out; 4) for spring hangers (included simple spring, hangers and constant support hangers) it should also be recognized as setting and locking of loads. 5) check the surface quality, folded layering and without cracks, rust and other defects. 5) after completion of the test and control drawing number one by one, by series baled. Color alloy steel parts, the parts marking installation location and rotation about the direction you want. 7.3.14. hangers installation 7.3.14.1 hanger layout a. a clear design of hanger should be installed strictly in accordance with the drawings and designs shall not be installed wrong, missing, etc. B. own arrangement of piping support and hanger set and selection should be based on comprehensive analysis of general layout of piping systems; cold installation of steam pipe with particular attention reserved for compensation of thermal expansion displacement and orientation. C. support systems should be rational to withstand pipe loads, static load and incidental load; reasonable piping displacement; guaranteed under various conditions, stress are within the allowed range. Strength, stiffness, and meet requirements to prevent vibration and soothing water, without affecting the adjacent equipment maintenance and other piping installation and expansion. D. equipment connected to th