class Making a telephone call 电话用语.ppt

What are they doing? Review 给某人打电话 安排一次会面 连线 负责 展览 重点句型归纳 1.您是哪位？ 2. 我是王芳。我这里是上海。 3. 请稍等。我正在给您接线。请别挂机。 4. 我找史密斯先生。 5. 恐怕史密斯先生现在不在这。要留言吗？ 6. 喂，王小姐，电话接通了。史密斯先生的电话响了。 New Words: efficient adj. 有效率的 bank n. 银行 institution n. 机构 extension n. 分机 operator n. 接线员 delay n/vi. 延误 mention vt. 提到 Passage A Translation Introduction What is secretary Introduction What is secretary 2. Common jobs secretaries do 3.Charcteristics for secretaries 4. To be an Efficient Secretary 物主代词 They’re our books. They’re . ours He prepares meals in a restaurant. cook 厨师 This person must do many things including directing the traffic. policeman 警察 electrician 电工 We ask this person to put electricity in homes. This scientist studies the chemistry of living things. biochemist 生物化学家 The person knows a lot about money. accountant 会计 You go to this person to get your hair cut. barber 理发师 Businessman 商人 He works in business. She works in an office secretary 秘书 There are masters in every walk of life helper in an office receptionist administrative assistant memory aid of his/her boss the right hand answering telephones typing writing letters reminds the things send faxes, telexes, emails book hotel rooms, tickets... look after official visitors loyalty absolutely trustworthy : sense of responsibility initiative: to be able to act for the boss in his/her absence professionalism: can work under deadline pressures and produce high quality work good dress and presentation: looking and behaving appropriately ex1: Answer following questions on page48 What should a sectary do if she is working harder than she shinks she should? 2. How can she save time and energy? 3. What is one of the basic skills of a secretary? 4. What should she do at the beginning of each day? 5. What do most secretaries prefer to use for taking dictation She should improve her working skills. By improving skills and learning new tricks. Taking dictation. To make sure that she bri