~单元HRM专业英语课后答案.doc

Unit 1 An Overview of Human Resource Management KEY TO EXERCISES (I) The success of Southwest Airlines comes from managing people effectively, a combination of a number of important but less visible aspects of operations. In the traditional, the “Human Resource Management” were called “personnel”. Some employees attempted to start unions for strike for improved conditions before 1900. The importance of collective bargaining and union /management relations following the labor unions’ rise to power in the 1940s and 1950s expanded the responsibilities of the personnel area in many organizations,