专卖导购培训手新版.docVIP

 leading cadres to everyday things busy as an excuse, urged not do or knock on the ring look, lack of work enthusiasm and forward-looking. The difficulties and problems of individual cadres indifferent masses as the buck passing, long, make some simple complex problems. Some cadres general talk about pay, do not take leading cadres to everyday things busy as an excuse, urged not do or knock on the ring look, lack of work enthusiasm and forward-looking. The difficulties and problems of individual cadres indifferent masses as the buck passing, long, make some simple complex problems. Some cadres general talk about pay, do not take1 leading cadres to everyday things busy as an excuse, urged not do or knock on the ring look, lack of work enthusiasm and forward-looking. The difficulties and problems of individual cadres indifferent masses as the buck passing, long, make some simple complex problems. Some cadres general talk about pay, do not take 《导购培训手册》 Design for KQILX 卡 琪 露 茜 目 录 Ⅰ 公司简介 ————————————————————— 3 Ⅱ 品牌介绍 ————————————————————— 4 品牌沿革 品牌特点 风格定位 市场定位 价格定位 经营定位 目标城市及目标商场定位 品牌文化 Ⅲ 服务品质要求 ——————————————————— 10 销售管理制度 销售员仪容仪表标准。 销售员每日例行工作 对销售人员的工作要求 卖场行为处罚规定 销售人员职责 附件 Ⅳ 基本销售技巧 ——————————————————— 24 礼仪 1 Table of contents Paris KQILX Fashion 目录 《导购培训手册》 Design for KQILX Paris KQILX Fashion 目录 Table of contents 卡 琪 露 茜 2 优秀的销售人员 角色认知与优质服务概述 顾客投诉处理 附表 Ⅴ 卖场陈列 ———————————————————— 55 货架特点 货区分类 货品陈列守则 模特陈列 色彩搭配知识 Ⅵ 面料知识 ———————————————————— 服装概念 服装特性 服装设计 材料分类 材料成份 洗涤 Ⅶ 业务知识 ———————————————————— Ⅷ 基本测试 ———————————————————— 一、 货号编码规则 第一部分：公司简介 Ⅰ 公司简介 The company introduces 《导购培训手册》 Part One Design for KQILX 3 卡 琪 露 茜 Paris KQILX Fashion Paris KQILX Fashion 第二部分：品牌介绍 Ⅱ 品