lesson3new.docVIP

Lesson 3Clerk: Hello, sir. What can I do for you?Customer: Hi. Uh ... I have this ... uh ... cassette player (Mm-hmm.) here that I bought about six months ago. And it just ruined four of my favourite cassettes.Clerk: Oh dear, Im sorry.Customer: So I ... um ... wanted you to fix it. Im sure it will be no problem, right?Clerk: Your sales slip, please?Customer: Yeah, here it is. Uh.Clerk: Im sorry, sir. Your warrantys expired.Customer: Well, it ... uh ... ran out ten days ago, but Im sure that youll ... youll ... fix the machine for free, because the machine was obviously defe