酒店客房管理系PRD文档.docVIP

酒店客房管理系统(PC版) 产品需求说明书  酒店客房管理系统 【摘要】随着计算机网络的飞速发展，Internet技术越来越广泛的应用，网络覆盖的区域不断扩大，给酒店业计算机应用带来了蓬勃发展的机遇。采用全新的计算机网络和管理系统，将成为提高酒店管理效率，改善服务水准的重要手段之一。所以城市酒店入住信息管理系统是酒店经营不可缺少的现代工具。 本系统实现了一个虚拟的酒店客房管理系统。该管理系统分为管理员管理后台、工作人员管理、客户预订查询三个独立的模块。本系统为管理员提供实现了以下功能：客房管理，统计报表，会员管理，顾客管理，操作员管理；为操作人员提供了客房预定添加及查询功能，客房入住，客户换房功能，客户续房，客房结账，查看帐单，修改密码等功能；为会员提供了客房预订，历史预订查询，帐单查询，修改信息等功能。通过这些功能模块的设计，基本上满足了酒店日常经营中对客房的管理、客户从预订到入住及一系统动作的流程。 本系统基于B/S模式，采用JSP开发技术 【关键词】酒店，管理系统，JSP，B/S结构  Design and Implementation on The hotel management system [Abstract] With the rapid development of computer network, Internet technology is more and more widely used, the network coverage area expands unceasingly, has brought the hotel industry computer application vigorous development opportunity. Computer network and management system, new will be improve the efficiency of hotel management, improve the service level of one of the important means. So the city hotel information management system is a indispensable modern hotel management tool. This system realizes a virtual hotel guest room management system. The background management system is divided into administrator management, staff management, customer reservation query three independent modules. This system provides the administrator implements the following functions: guest room management, statistics, membership management, customer management, operator management. Provides operators with reservations will add and query functions, guest room, customer change rooms feature, customers continue to room, guest room check, check the bill, change passwords, and other functions; Provides members with reservation, booking history query, bill query, modify the information, and other functions. Through these function module design, basically meet the daily operation management of the rooms in the hotel, the customer from the reservation to check-in and the system operation process. This system based on B/S mode, the front desk USES the JSP development tec