MANAGEMENTCH11_QB.doc

CHAPTER 11 HUMAN RESOURCE MANAGEMENT AND SELECTION MULTIPLE CHOICE QUESTIONS. Choose the best answer. 1. Rensis Likert and his colleagues suggested that enterprises should implement what they refer to as __________________ resource accounting. Fixed. Financial. Capital. Human. Answer: D 2. Just as planning and controlling are the Siamese twins of management, __________________ is closely linked to __________________. Staffing; organizing. Organizing; controlling. Planning; staffing. Leading; planning. Answer: A 3. Managers should maintain a management ________________ chart to keep abreast of the management potential within their organization. Organization. Structure. Inventory. None of the above. Answer: C 4. Under which supply and demand situation for managers should an enterprise consider outplacement, layoff, demotions, and early retirement? High supply; low demand. Low supply; low demand. High supply; high demand. Low supply; high demand. Answer: A 5. Which of the following is not a factor in the external environment that will affect the actual process of staffing? Prevailing attitude of workers in the society. Laws and regulations. Economic condition. Reward system. Answer: D 6. Which of the following is not a factor in the internal environment that will affect the actual process of staffing? Kinds of people employed in the enterprise. Level of education in the society. Organizational goals. Hiring policies. Answer: B 7. Managerial challenges dealing with diversity in the workplace relates to, Communication problems Overcoming the ethnocentric outlook Shifting from a monoculture to pluralism All of the above Answer: D 7. The ______________ attitude is the basis for viewing an organization as a worldwide entity engaged in global decision-making, including staffing decisions. Ethnocentric. Geocentric. Pluralistic. None of the above. Answer: B 8. Which of the following statements is not a reason for selecting managers from the home co