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LB5205: People in Organization Assignment two-Reflective journal Topic: Emotional Intelligence changes my interpersonal relations Student name: Sun Chenhui Student ID: Table of content 1: Introduction 2: Situation description 3: Theory understanding and learning 4: Situation evaluation 5: Recommendation Conclusion 6: References 1: Introduction Effective human relations are very important and useful approach for people while working in one corporation. As a student, I am really interested in the theories and concepts when I read textbook. I have confidence that I can cope with the problems in any situations that based on these professional theories what I learned. Specifically, I feel excited about emotional intelligence. Emotional intelligence not only gives a chance to know well about myself, but also uses this concept to solve some issues in my previous leaning experience. Emotional balance plays an essential role in our daily life. For instance, each of us always encounter all sorts of unpleasant things, some people will fly into a rage that result the thing become worse and worse. And some people are well able to control their emotions, and they are poised to face various difficulties. This phenomenon shows different kinds people have different level of emotional intelligence. Whatever you are at working or study at school, it is necessary and significant to develop self-awareness, social-awareness and empathy, as well as emotion regulation. 2: Situation description When I entered the college campus on the first day in China, I was appointed by counselor as a class monitor. I was so excited and happy, because this was first time to become a leader in my learning career. I enjoyed my feeling that I could beat the rest of 30 students in my class. College monitor was quite different from the primary or high school monitor, which meant I had more rights to manage this class. I thought, be