第15章+测试的管理.pptVIP

* 3.人员管理 Test Manager Test Designer Tester Important Skills for Testers Ability to ‘dig’ into details Success driven attitude Strong problem solving skills Good team player with good communication skills Good at prioritizing multiple tasks Systematic thinking Ability to think like a user Good programming/scripting skill Highly efficient 4.风险管理 确定测试策略 确定风险 量化风险 确定测试策略 软件类型 确定测试需求 选择测试技术 风险的种类 项目风险 技术风险 人员风险 项目风险 潜在的预算、进度、资源、需求等方面的问题及他们对软件项目的影响。 进度管理 组织管理 项目大小 可复用构件 资源冲突 技术风险 潜在的设计、实现、接口、验证、和维护等方面的问题。 开发过程 产品内容 可测试性 设计困难 实现困难 过程经验 硬件限制 灾难恢复 人员风险 来自各个方面的人员的经验 用户经验 用户培训 团队培训 团队经验 支持人员 厂商的支持 风险的管理 Risk Principles There are seven principles which provide a framework for effective risk management: Global perspective Forward-looking view Open communications Integrated management Continuous process Shared product vision Teamwork 5.缺陷管理 Bug Report Bug Management When a software ‘bug’ occur? A bug occurs when at least one of the below things happen: Don’t do what it is designed to do Does what it is designed NOT to do Does what the design does not mention in the spec. Does or show something against common user expectation: awkward, slow, no response etc Bug Report Testing environment used How to install what product The simplest possible Step by step details that lead to the problem reported What is the ‘bug’ or the unexpected behavior What is expected behavior Add note as needed What Is In A Bug Report Info in Database Bug ID Priority and severity Opened by, Assigned To and changed by Open and changed date Language version Bug type Debug/Assertion Note or Other information 缺陷管理系统 统计缺陷 跟踪缺陷的状态 监控软件的特性 缺陷管理工具 Microsoft ATS Microsoft Raid Bug Report Summary Bug Report Summary Bug Report Summary Test Evaluation 功能性评价 根据Bug Report 性能评价 性能测试结果 * * * * * * * * * * * * * 第五部分 测试的组织与管理 第15章 测试的管理 将测试作为项目来管理 在规定的时间内，利用有限的资源，完成特定的目标。 Find bugs as many and early as possible Push to get bugs fixed as many and early as possible 主要内容 软件错误分类与预测 项目管理 人员管