Operational Discipline principles.ppt

Principles of Operational Discipline1 Internal Value your life and health and the lives and health of your coworkers and the community Be responsible for all your actions Honor your commitments and those made to others Measure outcomes rather than activities View problems and mistakes as opportunities for improvement Manage time to achieve goals Interpersonal Respect and understand the views of others in solving problems Seek a “win-win” position in all communications Recognize people whom contribute to success Communicate so information is understandable to all parties Organizational Perform properly the duties and tasks required by your job Use all resources available to you Take on the appropriate role as needed for the situation Follow at all times existing systems and procedures and seek to improve them when needed Assume that others have your high degree of operational discipline and treat them accordingly. 1Walter, Robert J., Discovering Operational Discipline, HRD Press, Amherst, Mass., 2002. 工作纪律 Be responsible for all your actions How I Behave: Recognize my errors and quickly as possible take action to correct them. Avoid the urge to blame someone. Do not dwell on placing blame, correct the problem. 对你的全部行为负责 我该如何做 ： 找出自己的缺点错误，尽快纠正。 不要冲动，并指责别人 不要整天埋怨，解决问题 Honor your commitments and those made to others How I Behave: Show up on time for all meetings, etc. Take time to think about, discuss and address safety, quality, health, environmental, and customer issues of a task before acting. Work with people that you have made a commitment. Wear all required Personal Protective Equipment for a given task. Honor your commitments and those made to others 我该如何做： 准时出席各种活动，如会议等。 做任何事情前，先想一想并讨论安全、质量、健康、环境以及可能影响到客户的问题，并予以解决。 完成答应别人的事。 执行任务时，穿戴好必须的个人防护用品。 Measure outcomes rather than activities How I Behave: Solve problems in a way that positive results will be repeated in the future. Avoid working on activities that are not directly related to a resul