国际商务礼仪_The art of making phone and calls.pptVIP

The art of making phone calls Voice and attitude Why voice and attitude is important in making a phone? People at the other side of the line may not see your face, but they could sense your attitude because your tone of voice alone gives expression to the words spoken. To make your voice sound more pleasant, try the following ways: Speak with a rising inflection. Talk directly into the mouthpiece and speak with clarity. Slow down if you are used to speaking rapidly. Cough or sneeze far away from the phone. Try to speak politely. Making Calls Call people at the best times. Normally, we