国际商务英第9章.pptVIP

Chapter 9 Insurance Learning Objectives: Know how to enquire about the insurance information. Master the main types of insurance. Learn how to write letters for offering insurance coverage and for claiming on poor quality. Understand the necessities of prompt settlement of the customer’s claim and of sincere apologizing to the customers for causing troubles. Ⅰ. Inquiring about Insurance Information Dear Sirs, Re: Inquiring about Insurance Information We shall have a consignment of 5,000 Stereo Sets assembled here in Shanghai Electronic Factory with components and auxiliary materials suppli