小企业主：太忙而无暇培训员q工.docVIP

McDonald’s and nPower train to retain Companies recognize career development is an inclusive business Employees need to ‘‘fit in’’ and see their way ahead Middle management in the USA division of a global restaurant chain, and call-center trainers employed by one of the largest utility companies in the UK might not, on the face of it, appear to have much in common in their day-to-day working lives. But they do – lots in fact. Whether they are in the north of England, helping ensure customers of energy supplier nPower have their calls efficiently attended to, or in North America, helping to man