《management企业管理类英文版PPT课件49.pptVIP

Management A Practical IntroductionThird Edition Angelo Kinicki Brian K. Williams Chapter 16: Control Techniques for Enhancing Organizational Effectiveness Managing for Productivity Control The Balanced Scorecard, Strategy Maps, Measurement Management Levels Areas of Control Some Financial Tools for Control Total Quality Management Managing Control 16.1 Managing for Productivity WHAT IS PRODUCTIVITY? Productivity is defined as outputs divided by inputs where: outputs are the goods and services produced, and inputs are labor, capital, materials, and energy Productivity is important because it determines whether a company will make a profit and affects a country’s standard of living Maintaining productivity depends on control 16.1 Managing for Productivity Figure 16.1: Managing for Productivity and Results 16.2 Control: When Managers Monitor Performance WHY IS CONTROL IMPORTANT? Control is making something happen the way it was planned to happen, while controlling is monitoring performance, comparing it with goals, and taking corrective action as needed Recall that: -planning is setting goals and deciding how to achieve them -organizing is arranging tasks, people, and other resources to accomplish the work -leading is motivating people to work hard to achieve the organization’s goals -controlling is making sure performance meets objectives 16.2 Control: When Managers Monitor Performance Figure 16.2: Controlling for Productivity Chapter 16: Control CLASSROOM PERFORMANCE SYSTEM The four management functions include all of the following except A) implementing B) organizing C) planning D) controlling 16.2 Control: When Managers Monitor Performance There are six reasons why control is needed: 1. To adapt to change uncertainty - organizations need to be able to deal with change and uncertainty in the environment 2. To discover irregularities and errors - without checks and balances, companies might not survive 3. To reduce costs, increase pro