ANONLINEINTERVIEWWITHGLORIAGERY.docVIP

AN ONLINE INTERVIEW WITH GLORIA GERY By: Mariano Bernardez ?Gloria Gery is internationally recognized as the pioneer in the introduction of the performance concepts in the e-Learning and Computed Based Training field. In 1991, she introduced the concept of Electronic Performance Support Systems (EPSS) , and performance-centered design, advocating for a deep shift from “training” and “electronic courseware” to performance improvement in an electronic workplace.? This is the text of the interview that she gave to the Virtual Chapter in the summer of 2001.? Bernardez: Tell us about your personal transition from Making CBT Happen to EPSS.? What where the reasons and events that made you evolve in that direction?Gery: Looking back, I would say that the first time I realized that training out of context was less powerful than learning in context was when I saw the first interactive online system being installed at Aetna in 1976.? The software was a mainframe-based character interface and the screen was jammed with unintelligible codes or mnemonics.? ? My department was responsible for the installation training - and it became immediately clear that the training was compensatory for the lack of clarity in the system.The software had been designed for machine performance:? maximizing use of all possible space on the display; minimizing data transmission to and from the mainframe; limited numbers of characters in error messages, etc.? ? The reasons, of course, were that machine memory and data transmission costs were far greater than human costs.? ? 格洛里亚Gery存在国际地认出在学习和把计算训练田野放置在基座上中表现观念的引入是试验性在朝派.在1991 年,她提出电子表现支持Systems((EPSS)和表现-centered设计的观念主张为一从“training”和 “electroniccourseware”向表现改进一个电子工作场所深轮班.这个是会晤,在2001年夏天中她接受事实上章的采访的文本. Bernardez:告诉我们你的个人的从使CBT发生到EPSS的过渡.什么样的在哪里使你成功的理由和事件在那方向中逐步形成?Gery:向后看,我将说第一次,我实现生搬硬套的训练是不那么与了解在朝派上下文相比强大的是什么时候我明白被在安泰把第一互相作用的联机系统安装在1976.软件是一基于主机-的个性接口和屏幕被无法理解代码或者记忆术堵塞.我的负责就任训练-和它的部门was变得立即清楚训练对于缺少在系统中清澈是补偿的.软件已经为机器表现而设计的:使有关展示使用在所有当中可能空间增至最大