民航服务英语教学课件作者叶宁43222民航服务英语5课件.pptVIP

Unit 5 Waiting and Boarding 民航服务英语 Lead-in Discussion: Now, Tom wants to stroll in the terminal building before boarding. Can you give him any suggestions? Unit 5 Waiting and Boarding 民航服务英语 Knowledge Base Words and Phrases assist [?s?st] vt.帮助；援助 aisle [a?l] n.过道，通道 purser [p?:s?]n. 乘务长 colleague [k?li:g] n.同事 comply [k?mpla?] vi.遵从；依从 regulation [ regjule??n]n.管理 attention [?ten?n] n.注意，注意力 cooperation [k?? ?p?re??n] n.合作；协作 pleasant [pleznt] adj. 令人愉快的，舒适的 graceful [ɡre?sfl] adj. 优雅的；优美的 Unit 5 Waiting and Boarding 民航服务英语 Key Sentences I will be very happy to assist you with anything I can. 我很乐意尽我所能协助您。 Hope you have a pleasant journey. 祝您旅途愉快。 May I have a look at your boarding card? 我能看一下您的登机牌吗？ It’s an aisle seat on the left. 这是一个左边靠过道的座位。 Unit 5 Waiting and Boarding 民航服务英语 Part I Dialogue Exercise 1 Complete the dialogue. CA: Good morning, sir. Welcome aboard. P1: Good morning. CA: (To another passenger with a baby) Good morning, Madam. ① _______________________? (我能看一下您的登机牌吗？) I will show you where the seat is. Please go along the aisle. Your seat is on the right by the window. P2: Thank you. ② ? (我的手提包需要放在哪里？) CA：In the overhead locker, please. P2: OK, thanks a lot. CA: Under the overhead licker is the call button. ③___________________________ (如果有需要我帮助的任何事情), please press it. Unit 5 Waiting and Boarding 民航服务英语 Part I Dialogue Exercise 2 Fill in the blanks with the words and change the form if necessary. P1: Excuse me. Where is my seat? CA: Your boarding card, please. P1: Here you are. CA: Your seat number is 22D. It’s at the back of , the 2nd row from the last. It’s the one by . P1: Thanks a lot. But would it be possible for me to have a seat? CA: It’s OK if the seat is , sir. (A passenger is blocking the way in the cabin. A stewardess comes to him. ) CA: Excuse me, sir. Would you mind aside and allowing the other passengers pass