民航服务英语教学课件作者叶宁43222民航服务英语9课件.pptVIP

Unit 9 Drink and Food Service 民航服务英语 Lead-in Discussion: Can you list some food and drinks in your daily life? Do you know the drink and food items on the flight? 民航服务英语 Knowledge Base Words and Phrases dinner-set [d?n? set] 成套餐具 spoon [spu:n] n. 匙，勺子 kettle [ketl] n. 壶 chopsticks [t??pst?ks] n. 筷子 jasmine tea [d??zm?n ti?] 茉莉花茶 snack [sn?k] n. 小吃，快餐 drink [dr??k] vt. 喝，饮 coffee [k?f?] n. 咖啡；咖啡豆 juice [d?u:s] n. 果汁 Sprite [spra?t] n. 雪碧 fork [f?:k] n. 叉；餐叉 black tea [bl?k ti?] 红茶 Unit 9 Drink and Food Service 民航服务英语 Key Sentences What would you like, sir? Coffee, tea or fruit juice? 先生，您想喝点什么？咖啡，茶还是果汁？ Would you kindly tell me when you are going to serve the dinner? 您能告诉我什么时候供应晚餐吗? I prefer jasmine tea. 我想要茉莉花茶。 Does it sound good to you? 您看这个行吗？ I’m awfully sorry but we don’t have that on board. 非常抱歉我们机上不提供这个。 This is a short range flight. We only serve snack. 这是一趟短途航线，我们只提供点心。 Unit 9 Drink and Food Service 民航服务英语 Part I Dialogue Exercise 1 Answer the questions according to the dialogue. 1. What kind of drink does the passenger prefer? 2. In dialogue one, does the flight serve dinner? Why? 3. What can vegetarians eat in the flight? 4. If the passenger wants a special meal, when should he inform the airline company? Exercise 2 Complete the following dialogue. CA:What would you___________, Miss? Coffee, tea or _____________? Tom: A cup of coffee, please. CA:Here you are. Tom: Many thanks. CA:__________________________________? Tom: Mm…Excellent. Would you kindly tell me when you are going to serve the dinner? CA: Sorry, sir. This is a short range flight. We only _______________. Tom: Oh, I see. CA: Please __________________and then we’ll be back with the snack. Tom:Thank you very much. Unit 9 Drink and Food Service 民航服务英语 Part II Reading Exercise 1 Read the passage and answer the questions. 1. According to the passage, what is the only way that an airline can claim to be different and impress a passenger? 2. What kind of food service is provide