GBE-KPO-2-031-00Smallgroupacitivities(SGA)Guide-CHN综述.ppt

GBE Lean TrainingGBE-KPO-2-031-00 Revision 01 Table of Contents 目录 Overview Scope 概论与范围 4 Objective 目标 5 Structure and Basic Elements of a SGA Team SGA 架构和基本要素 6-7 SGA Team – Basic Requirements SGA -基本要求 8-13 Problem Solving Techniques 问题解决方法 14-15 7 QC Tools Examples QC 七大手法及实例 16-24 SGA Additional Tools SGA 新增工具 25-30 Overview Scope 概论与范围 Overview 概论 Small Group Activities (SGA) allows employees to work together to solve problems that confront them in their daily duties by using basic tools. SGA engendering in them pride in their accomplishments and ownership in their jobs. SGA(小团体活动),即员工利用基础工具,通过团队合作的方式来去解决他们每天面临的问题,让员工以他们取得的成就为荣. Scope 范围 This module will provide guidelines and basic information on how an SGA team is formed, use several tools and methods such as brainstorming, a cause and effect diagram, registration forms, and standardization to tackle problems on the shop floor and business processes. 本课程将会介绍SGA 团队构建的指导方针和基础信息,用一些工具和方法,比如脑力风暴,因果图,检查表以及用标准化来处理车间和商业流程方面的问题. Objective 目标 Small Group Activity – SGA Team Formation SGA团队形成 All exempt staff will be given training on how to form and lead and SGA Team. 所有工作人员将给予就如何组建和领导和SGA的团队训练 Phase I 阶段I In Phase I - all SGA teams are to be led by Functional Supervisors / Production executives 阶段I所有SGA团队都由职能部门主管或生产主管带领; Each Executive MUST lead at minimum one SGA team. 每个主管至少带领1个SGA团队 Each team is given 1 month to achieve their project goal. 每个团队需在1个月时间内完成目标 Phase II 阶段II In Phase II - Production executives / Functional Supervisors leads 2 teams. The executive has the option of either leading the second team or having a group leader as the leader. However in this phase the performance of the group leader in leading the team is the responsibility of the executive. 阶段II-生产主管/职能主管带领2个团队,此时主管可选择带领第二个团队或者指定他人做为领导者. 然而在此阶段,领导团队执行改善仍是主管人员的职责. Each team is given 1 m