（精）管理沟通—讲演.pptVIP

Part 4 Making Presentations Purposes for making presentations To demonstrate: a service, product, system. To create: an image, strategy. To entertain: colleagues, outside people. To sell: a concept, product, idea. To represent: a group, company, department. To promote: an attitude, a way of working. To suggest: a solution, a new concept. 内容结构： 演讲的要素 演讲的结构 演讲的技巧 第一节 演讲的要素 演讲的三要素：信息、演讲者、听众 一、信息 信息可以由演讲者与听众共同分享。演讲中的信息，主要是言语信息。 二、演讲者 演讲者是信息的发源地。演讲者主要以言语传递信息，还用动作、手势、姿态、表情等传递非言语符号的辅助信息。  三、听众 ◆ 听众是什么人 ◆ 目标是什么 (一) 听众心理的四个特点 1．听众对信息的接受具有选择性 ； 2．听众心理是独立意识与从众心理的矛盾统一； 3．“名片”效应与“自己人”效应； 4．首因效应和近因效应。 (二) 听众的构成 Your superiors 上级听众 Your colleagues 同事听众 Your team 班组听众 A mixed audience 混合听众 A hostile audience 不友好的听众 An international audience 国际听众 Preparation checklist Objectives: recheck that you have defined your objective correctly. Structure: does your presentation have a clearly identifiable structure? Content: is all said that needs saying? Sequence: is it logical? Are all links and summaries appropriate? Time: is sufficient time available for all you want to say? Balance: is each section weighted correctly? Check the priorities of your arguments and facts. Conclusion: does it make people sit up and agree with you? Is it punchy? Objectives: do all the above work towards achieving your objectives? 第二节 演讲的结构 一、Structuring a presentation 演讲的结构 An effective presentation structure includes: 1. Use an effective opening 开场白 2. Give a preview 主要论点的预览 3. State your main points clearly 主要论点的严格界定 4. Use an effective closing 结束语  2. Give a preview 预览主要的论点 3. State your main points clearly 明确阐述主要论点 Follow your preview 严格遵循演讲预览 Limit your main points 限制主要论点的个数 Use explicit transitions 使用清晰的承接词 Provide internal summaries 做阶段性小结 4. Use an effective closing 使用有效的结束语 Give a summary 做个总结 Refer to th