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Appendix II SAMPLE Security Services Request for Proposal Table of Contents 1. Introduction Instructions for Submitting Proposals Scope of Work Requirements 4.1 Company Qualifications 4.2 Management Team 4.3 Staffing 4.4 Crime Prevention 4.5 Transition Plan 4.6 Emergency Preparedness 4.7 Technology 4.8 Quality and Satisfaction Measurement 4.8 References 4.9 Financial Proposal 4.10 Terms and Conditions Appendices: A. Scope of Work B. Current Job Descriptions C. Terms and Conditions 1. INTRODUCTION United Memorial Hospital (UMH) will review proposals for Security Services in the following buildings: Main Hospital Women’s and Children’s Hospital Outpatient Psychiatry Methadone Clinic Madison Parking Garage Heart Institute Cancer Center MOB I, II, III Physician Administrative offices 11 community clinics Our Mission: UMH is an integrated, efficient, high-quality health care system where the patient comes first. We are an organization of caregivers who aspire to consistently high standards of quality, cost-effectiveness and patient satisfaction. We seek to improve the health of the communities we serve by delivering a broad range of services with sensitivity to the individual needs of our patients and their families. The Campus: UMH is located in downtown Seattle in a high profile area near key business, shopping, and tourist activity. It is a nationally recognized facility with 509 inpatient beds and a wide variety of clinical specialties, and is a Level I Trauma Center. The UMH campus covers several blocks, including bridge and tunnel connections between the UMH buildings. Additional information is available at www.UMH. 2. INSTRUCTIONS FOR SUBMITTING PROPOSALS Schedule: Week of March 1–5 Required site tours March 12 Vendors return signed Confidentiality Agreements March 15 RFP distributed to Vendors April 1–2 Optional site tours April 16, 1:00 PM Final date for submission of written questions April 30, 1:00 PM Proposals due Week of Ma