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Chapter 10 Understanding Work Teams MULTIPLE CHOICE Why Have Teams Become So Popular? 1. Which of the following helps explain the current popularity of teams? Teams _____. a. are easier to manage b. are a way to better utilize employee talents c. are less expensive d. promote socialization e. are very efficient (b; Easy; Popularity of Teams; p. 323) {AACSB: Analytic Skills} Differences Between Groups and Teams 2. Which of the following statements best defines a work group? a. The performance of a work group is generally greater than the sum of its inputs from individual members. b. A work group interacts primarily to share information, rather than to engage in work that requires joint effort. c. A work group consists of 3 or more people who take on self-supervising responsibilities. d. A work group consists of 3 or more people from across departmental or functional lines. e. A work group is a group comprised of 10 or more people. (b; Challenging; Work Groups; p. 323) {AACSB: Analytic Skills} 3. Which of the following qualities is not found in work groups? a. energy b. enthusiasm c. synergy d. objectives e. security (c; Moderate; Work Groups; p. 323) {AACSB: Analytic Skills} 4. _____ results in a level of performance that is greater than the sum of the individual inputs. a. Synergy b. Enthusiasm c. Energy d. Initiative e. Inversion (a; Moderate; Synergy; p. 323) Types of Teams 5. Which is not one of the most common types of teams? a. problem-solving b. interdepartmental c. self-managed d. virtual e. cross-functional (b; Easy; Types of Teams; p. 324) {AACSB: Analytic Skills} 6. Which type of team meets to discuss ways to improve quality, efficiency, and the work environment? a. self-managed b. virtual c. problem-solving d. cross-functional e. committee (c; Easy; Problem-Solving Teams; p. 324) {AACSB: Analytic Skills} 7. Which of the following types of teams would most likely be assembled to improve the effic