实用物流专业英语2.ppt.pptVIP

Part III　Practical Readings Part III　Practical Readings market share 市场占有率 competitive edge 竞争优势 logistics system 物流系统 customer service 客户服务，售后服务 customer satisfaction 客户满意度 specific goods 特定货物 Part III　Practical Readings If a firm can consistently provide its customers with the desired quality and quantity of products, where and when needed, at acceptable cost, it can gain market share advantage over its competitors. 　 一个公司如果能够持续的给它的客户在需要的时间和地点提供给他们所渴望的质量和数量的产品，并且这些产品在可接受的价格内，那么这个公司就能比它的竞争对手赢得更高的市场占有率。 Customer service acts as the binding and unifying force for all of the logi