电子商务退货系统的设计与实现.docx

电商退货系统的设计与实现系 别信息工程系专 业网络工程班 级B241111学 号 名谈理达指导老师刘峰负责老师沈阳航空航天大学北方科技学院2016年6月摘 要随着人们的生活水平不断的提高，网络购物越来越成为人们生活的主流，生活节奏的加快，使人们没有更多的时间去逛街购物，而网络的发展就很好的帮助人们解决了这一难题，人们不必再上街购物，只要有网就可以从淘宝，京东等购物网站上买到自己所需要的商品。与此同时，网络的虚拟环境使消费者无法保证买到的产品是符合自己的预期的，因此，退货系统是购物网站不可或缺的一部分。退货系统是所有电子商务网站都必不可少的，消费者都是希望自己在网上所买的物品或者服务是得到保证的，没有退货系统，那意味着消费者只要是付完款，产品就必定是消费者的，不管所买到的商品是否是消费者所需要的，都将要独自承担这一风险，这对消费者是不公平的，没有严格，完善的退货系统，电子商务是无法长久生存的。退货系统，是网购平台根据某种消费协议所制定的，既能保障了消费者消费时的安全，也使商家们也有法可依，减少消费者遇到无良商家而吃亏的概率，同时降低了商家遇到不讲道理的顾客的概率。使电子商务平台能够更好更久远的生存下去。所以，任何的电子商务平台都脱离不了退货平台系统。关键词：网络购物、电子商务、退货AbstractWith the improvement of peoples living standard continuously，Online shopping is more and more become the mainstream of peoples life，The accelerating rhythm of life，Make people no more time to go shopping shopping，And the development of the network is very good to help people solve this problem，People dont have to go shopping，As long as there is network from taobao, jingdong, such as shopping website to buy their needed goods。At the same time，Network virtual environment make consumers cannot guarantee to buy the product is in line with their own expectations，Therefore, return system is an integral part of the shopping website.Return of the system is an essential part of all e-commerce sites, Are consumers want to buy goods or services on the Internet is guaranteed, No return of the system, it means that the consumers as long as it is paid out, the product must be consumer, no matter whether to buy the goods consumers need, have to bear alone this risk, it is unfair to consumers, No strict and perfect return system, electronic commerce will not be able to long-term survival.Return system, is online shopping platform, according to some consumption agreement it can guarantee the safety of the consumer, also make merchants also tend to reduce consumer pays to encounter unscrupulous merchants and probability, and reduce the merchants have unreasonable the probability of the customer. Enable e-commerce