《经典商务英语索赔.docVIP

提出索赔 索赔 Claims Claims occur frequently in international trade. ?国际贸易中经常发生索赔现2011年10月15日象。 ? We are now lodging a claim with you.? 我们现在向贵方提出索赔。 This consignment is not up to the standard stipulated in the contract. We are now lodging a claim with you. ? 这批货的质量低于合同规定的标准，现向你方提出索赔。 We are very sorry to inform you that your last shipment is not up to your usual standard. ? 贵方运到的最后一船产品不符合原来标准，特此奉告。 索赔原因 We regret very much that you shipped bulk goods not corresponding in quality with the sample. ? 你们运来的这批货与样品的质量不相符，我们深感遗憾。 One of the cases was badly smashed and the contents were seriously damaged. ? 其中的一个箱子散架了，里面的东西严重损坏。 There is a difference of 35 tons between the actual landed weight and the invoiced weight of this consignment. ? 这批货的实际重量和发票上的重量相差35吨。 索赔原因 These errors on your part cause us to disappoint our important customers. ? 你方的这些差错导致我方使一些重要的客户失望。 On examination we found that the goods do not agree with the original sample. ? 经过检查，我们发现货物与原样品不一致。 We find that the quality of your shipment is not in conformity with the agreed specification. ? 我们发现你方来货的质量与所协定的规格不完全一致。 Upon examination, we found you have sent us the wrong goods. ? 通过检查，我们发现你方发错了货。 提出解决方法 Claims for incorrect material must be made within 60 days after arrival of the goods. 有关不合格材料的索赔问题必须在货到后60天内予以解决。 Im afraid you should compensate us by 5% of the total amount of the contract. 贵公司要赔偿我方合同全部金额的百分之五。 结尾 It is natural that you should be responsible for all the losses resulting from the delay shipment. ? 当然，你方应对延误装运造成的一切损失负责。 We shall appreciate your prompt attention to the adjustment of this claim. ? 就...，敬请迅速处理 答复索赔拒绝索赔 Weve given your claim our careful consideration. 我们已经就你们提出的索赔做了仔细研究。 We are not in a position to entertain your claim. 我们不能接受你们提出的索赔要求。 But we regret our inability to accommodate your claim. 很抱歉我们不能接受你方索赔。 拒绝的原因 However, the B/L shows that when the shipping company received the goods, they were in apparent good condition. The liability is cer