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Continuing Quality Improvement Quarterly report The quarterly report format is as follows: Program Narrative includes pertinent program activities, personnel changes, review of environmental risks, and external programmatic reviews and audits for the quarter Statistical Review examines caseload numbers, consumers served, continuing education, and program specific data Budget Analysis notes current status of budget, including areas of concern, funding sources, and availability of funds QA Indicators annually, the program directors choose three programmatic areas for improvement o