ppt课件-ichq9qualityriskmanagement.pptVIP

PSH/SQQ Annex I.1 Basic Risk Management Facilitation Methods I.1: Basic risk management facilitation methods Flowchart Check Sheets Process mapping Cause and Effect Diagrams (Ishikawa / fish bone) They might be helpful to support risk identification I.1: Basic risk management facilitation methods Pictorial representations of a process Breaking the process down into its constituent steps I.1: Basic risk management facilitation methods Present information in an efficient, clear format May be accomplished with a simple listing of items I.1: Basic risk management facilitation methods Process mapping The indicators may be selected based on unit operations Shows how they are interrelated Potential Areas of Use(s) / outcomes Provides a clear and simple visual representation of involved steps Facilitates understanding, explaining and systematically analyzing complex processes and associated risks A pre-requisite for the use of some other tools I.1: Basic risk management facilitation methods Process mapping I.1: Basic risk management facilitation methods Cause and Effect Diagrams (Ishikawa / fish bone) I.1: Basic risk management facilitation methods To associate multiple possible causes with a single effect Constructed to identify and organize possible causes for it Primary branch: represents the effect Major branch: corresponds to a major cause Minor branch: correspond to more detailed causal factors I.1: Basic risk management facilitation methods How to perform? Define and agree a precise problem statement(put as “head” of fish bone) Think “What could be its causes?” for each node Add it to the “fish bone” diagram For each line pursue back to its root cause Consider splitting up overcrowded sections “bones” Consider which potential root causes and the need forfurther investigation on them I.1: Basic risk management facilitation methods Cause and Effect Diagrams (Ishikawa / fish bone) I.1: Basic risk management facilitation methods Cause and Effec