ppt课件-sapbestpracticesfor(cross-)industry-saphelpportal.pptVIP

SAP CRM Rapid-Deployment Solution for Service Management (V1.702) Release Note SAP Rapid Deployment Solutions July 2012 ? SAP 2012 / Page * The SAP CRM rapid-deployment solution comprises preconfigured business processes for the following line of business: Service Management The SAP CRM rapid-deployment solution can be deployed: with integration to an SAP ERP system or in a CRM Standalone manner. Preconfigured Business Processes ? SAP 2012 / Page * Service Management Service Order Management (CRM Standalone) Service Order Management (with ERP Integration) Complaints and Returns Managem