resourcemanual-californiaemergencymedical.docVIP

 STATEWIDE EMS OPERATIONS AND COMMUNICATIONS RESOURCE MANUAL Revisions Prepared by: The California Emergency Medical Services Authority Tonya Thomas, EMT-B EMS Communications Coordinator California EMS Authority (( Donna Nicolaus, Manager EMS Systems Division California EMS Authority (( Bonnie Sinz, RN EMS Systems Division Chief California EMS Authority (( Daniel R. Smiley Chief Deputy Director California EMS Authority (( Steven Tharratt, MD, MPVM Director California EMS Authority (( Kimberly Belshé Secretary California Health and Human Services Agency (( Arnold Schwarzenegger Governor Table of Contents INTRODUCTION 3 PURPOSE 3 SUMMARY 3 OPERATIONAL INFORMATION 3 FCC RULES AND REGULATIONS 3 1. General Requirements 4 2. Station Identification 4 3. Operator Requirements 4 OPERATING PRACTICES 5 1. Equipment Familiarization 5 2. Communications Skills 5 RADIO THEORY 7 1. Land Mobile Radio Frequency Bands 7 2. VHF Low Band 7 3. VHF High Band 8 4. UHF BAND 8 5. 700 MHz Band 8 6. 800 MHz Band 9 RADIO FREQUENCY INTERFERENCE 9 1. Co-Channel Interference 9 2. Receiver Desensitization 9 3. Transmitter Noise 10 4. Intermodulation Interference 10 5. Equipment and Interference Rejection 10 CONCEPTS OF EMS COMMUNICATIONS 11 1. General 11 2. Citizen Access 11 3. Vehicle Dispatch and Response (VDR) 11 4. Automatic Vehicle Location 11 5. Crew Alert Paging 11 6. Local Medical Coordination (LMC) 12 7. Statewide Medical Coordination (SMC) 12 8. On-Scene Coordination (OSC) 12 9. Medical Resource Coordination (MRC) 12 CALIFORNIA EMS ALLOCATIONS 13 GENERAL 13 INTRODUCTION TO TABLES 13 1. Radio Channel Information 13 2. Emergency Department Information 15 3. EMS Provider 15 Alameda County EMS Agency 16 Contra Costa County EMS Agency 19 El Dorado County EMS Agency 22 Central California EMS Agency 24 Coastal Valleys EMS Agency 29 Imperial County EMS Agency 33 Inland County EMS Agency 35 Kern C