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Contents
Click on the section that you are interested in.
1 About this Part 3
2 Customer service enquiries 3
3 1800 calls 3
4 13 calls 3
5 Calls to InfoCall numbers 4
What is InfoCall? 4
Barring 4
Charges 4
Spend limits 5
Telstra Pre-Paid Plus Customers 6
InfoCall service providers - Premium Rate Service Numbers 6
6 Calls to Telstra Mobile Satellite numbers - (Iridium National Footprint) 7
7 Calls to Optus MobileSat numbers 7
8 Calls to Iterra services 7
9 Calls to Radio paging services 8
10 Calls from Norfolk Island 8
11 Calls from Antarctica 8
12 Telstra mobile service (automatic) 9
13 Telstra Dial-Up Access Manager platform 9
What is the Telstra Dial-Up Access Manager platform? 9
Availability 9
Access numbers 10
Charges 10
Calling line identification (CLI) 10
Limitations 12
14 Reverse charge calls 12
What is a reverse charge call? 12
Call charges Overview 13
Reverse Charge Call Connection Fees 14
Usage Fee – Fixed Line Recipient – Local calls 14
Usage Fee – Fixed Line Recipient – Long Distance calls 14
Usage Fee – Fixed Line Recipient – Mobile origin 14
Usage Fee – Fixed Line Recipient Australia Direct (International origin) calls 15
Usage Fee – Mobile Recipient 18
Reverse Charge Call Caps 19
Message Fees 19
Blocking reverse charge call attempts 20
Certain words are used with the specific meanings set out in Part?A – General of the Basic Telephone Service section, or in the General Terms of Our Customer Terms.
About this Part
This is part of the Basic Telephone Service section of Our Customer Terms. Provisions in other parts of the Basic Telephone Service section, as well as in the General Terms of Our Customer Terms, may apply.
See clause 1 of the General Terms of Our Customer Terms for more detail on how the various sections of Our Customer Terms should be read together. To see these terms – home and family customers click here; business and government customers click here.
See clause 1 of Part A – General of the Basic Telephone Service section for more de
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