ppt课件-operational excellenceand sustainable performance improvement（操作excellenceand可持续性能改进）.pptVIP

9 January 2009 Migration of Outsourced Processes – Discussion Note Page * Operational Excellence and Sustainable Performance Improvement Date: 9 June, 2009 Operational Excellence What do we mean by Operational Excellence? Operational Excellence is an integrated business performance management system that drives business performance improvement by applying best practices, processes and tools. It focuses on business processes that allow for sustainable business performance and bottom line improvements It focuses on the key elements that drive the business and enable it to execute its strategy I