Publicsectoruseoftechnologyinmanaginghumanresources解剖.docVIP

Public sector use of technology in managing human resources 公共部门运用相关技术进行人事管理 Brian Cronin a,?, Ray Morath a, Pat Curtin a, Michael Heil b a Caliber, An ICF International Company, 9300 Lee Highway, Fairfax, VA 22031, USA b Monster Government Solutions, 8280 Greensboro Drive, Suite 900 McLean, VA 22102, USA Abstract The use of technology in human resources has increased dramatically and is now a vital aspect of many personnel-related decisions such as collecting job information, recruitment, and employee selection. This paper will describe a number of large-scale technology interventions within the public sector. Through these descriptions, the paper will also describe how technology can successfully be used to improve human resource processes and examine the unique obstacles that technology can sometimes present. Keywords: Technology; Recruitment; Human Resources; Selection; Public sector; Job analysis; Learning management system 近年来，科学技术在人力资源的方面应用显著增长，而且现在在许多与人事相关的决定中如收集招聘信息、招聘新人和职位选择等方面发挥着至关重要的作用。本论文将会描述科学技术在公共部门中的大量应用。本文还将通过这些描述说明科技应用是如何成功地被应用于提高人力资源的过程和检测科技有时呈现的特殊干扰。 Introduction 1.简介 Over the past 5 years, the use of technology in human resources has increased dramatically and is now a vital aspect of many personnel-related decisions such as collecting job information, recruitment, employee selection, training, and performance management (Chapman Webster, 2003). 在过去的五年里,人力资源的使用急剧增加,现在相关人员的决策信息收集工作,招聘、员工选拔、培训和绩效管理至关重要的 (查普曼韦伯斯特,2003)。Technology is, in many cases, the interface between human resource (HR) personnel and organizational applicants and employees.在许多情况下,人力资源(HR)人员应聘者和员工。This is evident when we look at the recent success of HR technology companies that offer software systems that automate HR functions such as job analysis, recruitment, and classification (e.g., SkillsNET, AVUE Digital Systems, and Monster Government Solutions) as well as the widespread use of computerized selection tests. ,当我们看看最近的成功人力资源技术公司人力资源功能分析,招聘、和分类(如SkillsNET AVUE数字系统,政府解决方